Some parts of CMS are pay-as-you-go rather than part of your subscription. They run off a prepaid balance, and this is where you see it and top it up.
Settings → Account balance & cards.
The money is shared across all of them and never expires.
The balance shows at the top. Two warnings appear on their own:
One card is the Default and is listed first. Make default moves that badge; Remove takes a card off, and is deliberately not offered on the default one — make another card the default first.
Adding a card asks for the number, expiry, CVV and the name on it. The billing address is optional. Card details are tokenized and never stored in CMS.
Add funds takes an amount and a purpose — text messaging, address updates, AI tools, routes and maps, or other add-ons. The purpose is only for your own records; the money goes into one shared balance either way.
When you arrive here from an Add funds link inside a feature — from Text Messaging, say — the purpose is filled in for you and the field is hidden.
You need a card on file before you can top up. With none saved, the section tells you so.
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